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Policies

James Green Tuition® Policies:

Heath & Safety Premises

The following steps are taken to help us all to stay safe:

  1. Between each lesson, the classroom is cleaned: surfaces, chairs and writing materials are sanitised using disinfectant spray and wipes.
  2. The classroom is kept well ventilated either during tuition sessions or between sessions.
  3. There is a toilet near the classroom, which is available for children’s use, if needed. This room is sanitised after each use.
  4. We have a very docile cat on the premises. Please let me know if your child has an allergy to cats.
  5. Parking is available on the driveway. There is a gravel drive and a pathway, and a step up to the porch. Please take care not to trip, especially in poor weather.
  6. The classroom is on the ground floor and is accessed via the front porch and hallway.
    HEALTH & SAFETY: MEDICAL
    Your child’s safety and welfare are my top priority.
  7. Please inform me of any medical issues, allergies etc. that might be relevant to your child’s welfare during tuition.
  8. If your child requires any medical equipment (e.g. inhaler, Epipen etc.), please ensure they have it with them and I that I am aware of it prior to each lesson.
  9. All parents are asked to provide me with a contact number (in the unlikely event of an emergency).
    IMPORTANT: If your child has a temperature or is unwell, please inform me prior to the lesson.

Data Protection

Data is kept by James Green Tuition® solely for the purpose of providing effective tuition and facilitating contact with children’s parents.

The following data is kept by James Green Tuition®:

  1. A record of the child’s name as well as contact details for parents / carers (e.g. phone number, email address, home address if relevant).
  2. Details of the work covered during the tuition session. This is to allow James Green to effectively plan and prepare further tuition and assess children’s progress.
  3. This data is kept securely on computer and only accessed by James Green. It is not shared with anyone else. The only reason it would be shared would be if there was a request by a parent or if there was a safeguarding concern (see Safeguarding policy).

Safeguarding

I have an Enhanced Certificate from the Disclosure & Barring Service which is available for inspection. This is the same level of check required for any teacher working with children.

In line with requirements, I have a Safeguarding Policy.

James Green Tuition® Safeguarding Policy

James Green works as a tutor for children. Tuition is carried out at James Green’s home address or at children’s homes, depending on parental preference.

Keeping children safe is the top priority of James Green Tuition ®. This policy applies to all activities carried out by James Green Tuition®.

This policy has been drafted using supporting documents from the NSPCC.

Legal framework

This policy has been drawn up on the basis of legislation, policy and guidance that seeks to protect children in England. A summary of the key legislation is available from nspcc.org.uk/learning. James Green Tuition® believes that:

  • Children and young people should never experience abuse of any kind.
  • James Green Tuition® has a responsibility to promote the welfare of all children and young people, to keep them safe and to practise tuition in a way that protects them.

James Green Tuition® recognises that:

  • The welfare of children is paramount in all the work I do and in all the decisions I take all children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse.
  • Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues.
  • Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

James Green Tuition® seeks to keep children and young people safe by:

  • Valuing, listening to and respecting them.
  • Appointing a Designated Safeguarding Lead: James Green.
  • Adopting child protection and safeguarding best practice through procedures and code of conduct.
  • Following safe and effective online safety procedures.
  • Keeping up to date with policies, procedures and behaviour codes to do with safeguarding.
  • Having an up to date Enhanced Certificate from the Disclosure and Barring Service.
  • Recording, storing and using information professionally and securely, in line with data protection legislation and guidance.
  • Sharing information about safeguarding and good practice with children and their families where necessary.
  • Making sure that children, young people and their families know where to go for help if they have a concern.
  • Using safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately.
  • Being open and transparent in the unlikely event that there is a concern about any aspect of tuition.
  • Ensuring that a safe physical environment is provided for children, young people, parents and visitors by applying health and safety measures in accordance with the law and regulatory guidance.
  • Building a safeguarding culture where children, young people and their families treat each other with respect and are comfortable about sharing concerns.

This policy is dated September 2021. It will be reviewed and updated annually by James Green. Please see the website for contact details for James Green.

Other contact details of Safeguarding organisations:

NSPCC Helpline: 0800 800 5000

Childline: 0800 1111

Privacy Policy

This Privacy Policy (the “Policy”) explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (“UK GDPR”). This Policy applies to visitors and users (individually, “you”) of our websites and any other online services. Please note that not all services described herein are available in all jurisdictions.

We are committed to safeguarding your privacy. If we request information that can identify you (“personal data”), you can be assured it will be handled in accordance with this Policy.

We may update this Policy periodically by revising this page. Please check back regularly to stay informed about any changes.

Data We Collect

We may collect the following personal data:

  1. Name.
  2. Contact information, including email address and phone number.
  3. Demographic information such as address and postcode.
  4. Technical data, such as IP address, browser type, and information collected via cookies or similar technologies (e.g., Google Analytics).

How We Use Your Data

We process your personal data to provide services, fulfil your requests, and for the following purposes:

  • Internal record keeping.
  • Processing orders and obtaining payment.
  • Improving our products and services.
  • Sending you updates or marketing communications, if you have opted in.

Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  1. Consent: Where you have provided explicit consent for specific purposes.
  2. Contractual necessity: To perform a contract with you or take steps at your request before entering a contract.
  3. Legal obligation: To comply with applicable legal requirements.
  4. Legitimate interests: To pursue our legitimate business interests, provided your rights and freedoms are not overridden.

Security Measures

We are committed to ensuring your personal data is secure. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.

Your Rights

Under UK GDPR, you have the following rights:

  1. Right to Access: Request a copy of the personal data we hold about you.
  2. Right to Rectification: Request corrections to any inaccurate or incomplete data.
  3. Right to Erasure: Request deletion of your personal data under certain circumstances.
  4. Right to Restrict Processing: Request a restriction on how we process your data in specific situations.
  5. Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  6. Right to Object: Object to processing based on legitimate interests or direct marketing.
  7. Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  8. Right to Complain: Raise a complaint with us directly (see Data Protection Complaints below), or lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

Data Protection Complaints

If you believe we have not handled your personal data in line with this Policy or UK data protection law, you can raise a complaint with us directly.

You can submit a complaint through our contact page . Please include enough detail for us to investigate, such as what happened and when.

We will acknowledge your complaint within 30 days of receiving it. We will then investigate without undue delay and let you know the outcome, along with any action we have taken as a result.

If you are not satisfied with how we have handled your complaint, or you would prefer to raise it directly with the regulator, you can contact the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Controlling Your Data

You can opt out of marketing communications, update your preferences, or withdraw consent at any time by contacting us via our website or email. Our contact details are available on our contact page.

We will not sell, distribute, or lease your personal data to third parties without your explicit consent or unless required by law. Sharing sensitive data will always require opt-in consent.

Retention Period

We retain your personal data only as long as necessary for the purposes outlined in this Policy or to comply with legal obligations. Typically, data is kept for a minimum of 6 months and a maximum of 5 years.

Third-Party Services

We may use trusted third-party service providers to assist in delivering our services. These providers are contractually obligated to process your data securely and in compliance with UK GDPR.

International Data Transfers

Some of our third-party service providers may store or process your personal data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK data protection law to protect your data to the same standard as if it were processed in the UK.

Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

If you have concerns about how your personal data is handled, please contact us. We are committed to addressing your queries promptly and transparently.

Cookie Policy

This Cookie Policy explains what cookies are, how they are used on this website, and how you can manage them. We are committed to complying with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). We encourage you to review this policy regularly for updates.

What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They store information such as your preferences, device configuration, or activities on the website to enhance your browsing experience.

Cookies may be either:

  • Session Cookies: These are temporary and expire when you close your browser.
  • Persistent Cookies: These remain on your device for a set period or until manually deleted.

Cookies typically do not contain personal data, but they may collect data that can indirectly identify you, such as your IP address.

Types of Cookies We Use

  1. Strictly Necessary Cookies
    These cookies are essential for the website to function and cannot be disabled. They do not store any personally identifiable information.
  2. Performance Cookies
    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. For example, we use Google Analytics to measure website usage and improve user experience. For more details, see Google’s cookie usage page.
  3. Functional Cookies
    These enable enhanced functionality and personalisation, such as remembering your preferences.
  4. Targeting/Advertising Cookies
    These cookies track your browsing habits to deliver ads that are relevant to you. They may also limit the number of times you see an ad.
  5. Third-Party Cookies
    Some features, such as social sharing via Facebook or Twitter, may set cookies from third-party services. These are governed by the respective third party’s privacy policies.

How We Obtain Your Consent

We will not place cookies (other than strictly necessary cookies) on your device without your explicit consent. Upon your first visit to our website, a cookie banner will appear to:

  • Inform you about the cookies we use.
  • Provide you with the option to accept or manage your cookie preferences.

You can update your cookie preferences at any time by clicking the button or icon shown on the website for managing cookies.

How to Manage or Disable Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website. Below are links to manage cookies for common browsers:

To find out how to manage cookies please click here or refer your browser’s help options for more information.

Please remember that if you amend your cookie settings your browsing experience may be negatively affected. You may be unable to use some of our online services.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or the way we use cookies. Please review this page periodically to stay informed.

For further details about how we handle personal data, please refer to our Privacy Policy.